Mr. Big that is.
He could probably sell Ice Cubes to Eskimo's.... or sand to Arabs.
He (technically) complied with all requests. Gotta give him credit for that.
But....still....he's got a wholelota wiggle room.
Holding him down were there some future misunderstanding would be hard with what I've got....BUT he can truthfully say he's sent me everything I asked for.
If I were to continue to "harp" on the subject of not getting proper documentation then he could probably claim that I'm being unreasonable.
You just gotta admire someone who is soooo good at what they do.
Then again it might be a culture thing.
He's a Yankee and I'm a Texan....If I recall that's been the cause of communication problems for others in the past.